By Jim Clark, PhD – Director of Student Sidelines LLC © 2019
Couple of thoughts
In general, people receive or reject information or complaints based on 3 factors: a) source; b) concept; and/or c) medium.
Take a look at which one of those factors might be denigrating your approach. For example: Are you the right person to be conveying a particular concern to manager Y; Should two or three of you jointly present the idea in more of an open forum?
Or, perhaps the concept or content of your message is thwarting your success. If you bring something up as a “thought” or “idea” it might go farther than if you state you concern as a directive. Are you also offering a prospective solution to the problem as well?
Lastly, it could be the vehicle you use to convey your concern makes it difficult to receive. Is it given as a hot voice mail? possibly as a barbed email? Do you force the meeting to offer your concern, versus asking permission to set up a time in the next 3 days for a 5–10 minute discussion.
None of this is window dressing - it all contributes to a positive approach, no? What is that old adage, “it takes much more skill to understand than to be understood.” Going to boss with the idea of discussing a concern and first asking his or her thoughts about the possible concern may save immeasurable time and energy trying to push an idea they may have already explored in depth.